CHC32015 Certificate III in Community Services

This qualification applies to community work delivered through a broad range of services which provide support to individuals and groups. This level is appropriate for support workers, case workers and client contact officers and generally, these positions:

  • Have direct contact with clients
  • Identify presenting needs
  • Refer to appropriate services and support

At this level support workers and case workers may provide day-to-day support in community settings and/or provide assistance with entitlements and benefits under the broad direction of others.

Emotional and practical support may be provided face to face or over the telephone to assist the client and enable an accurate referral to be achieved. This qualification is available as a broad-based qualification or with a focus on either community services or community development work.

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Core Units

 

Unit Code Unit Name
CHCCCS016 Respond to client needs
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTWHS002 Follow safe work practices for direct client care
HLTWHS006 Manage personal stressors in the work environment
CHCCCS005 Conduct individual assessments
CHCCCS009 Facilitate responsible behaviour
CHCCCS015 Provide individualised support
CHCCOM001 Provide first point of contact
CHCCCS017 Provide loss and grief support
BSBINM301 Organise workplace information
BSBWOR301 Organise personal work priorities and development

Please contact Admin Staff for more information at 1300 GO SITS (1300 467 487).
The full fee for this course is $2000
Certificate III in Community Services

Certificate III in Community Services

CHC32015